Emotional Intelligence in Caring for the Elderly: Assessment

Test your knowledge

What are emotions?

A biological and cognitive phenomena or events, which have social consequences

A complex hormonal, physiological and even molecular process that serves to establish and settle life in society.

A complex reaction pattern, involving experiential, behavioural, and physiological elements, by which an individual attempts to deal with a personally significant matter or event.

All of them are correct

Understanding emotions of an elderly or dependent person is important because…

It is not important to know about their emotions, the focus needs to be placed on having the technical knowledge in order to deal with their pathology.

It is vital for caregivers in order offer them the best possible and individualized attention.

It is important to know about their personal lives.

When you know how others feel you can influence on their behavior.

The five distinct categories of skills which form the key characteristics of EI are:

Self-awareness, self-regulation, motivation, empathy and social skills

Respect, assertiveness, self-awareness, self-regulation and self-esteem

Balance, neutrality, social skills, self-esteem and empathy

Strategy, influence, motivation, empathy and social skills

In which way can Emotional Intelligence have a positive influence on us?

Improve personal and professional relationships

Be more satisfied with your job

Improve the quality of your caregiving

All of them are correct

What should be taken into consideration when dealing with your care-receivers?

Talk to them in a normal way, as you would talk to other people

Treat them as if they did not have any health pathologies, they would prefer being treated this way

Do not forget about their health problems

Do not pay attention to non-verbal language, the most important thing is what you say.